Have questions about your dog or cat? Schedule a FREE Pet Video Consult with Chewy’s Vet Team and get answers! This 20 minute consult normally costs $19.99! Available daily 8am – 11pm ET. Free instant chat for follow-up questions or issues that can’t wait. Available 6 am to midnight ET. Go here to schedule your free consult. A Chewy account is required. After the consult, you’ll get a personalized checklist plus specific articles and product recommendations for your pet.