FREE JPay Video Session Credit - The Florida Department of Corrections has partnered with JPay/Securus to provide the following free services to those with family and friends incarcerated so you can still stay connected during this difficult time: 1 free video visitation session per JPay account that is linked to a Florida inmate; 2 free phone calls up to 15 minutes in length per incarcerated individual each week; 4 free JPay Stamps for each inmate, each week, credited Friday mornings. Also, the cost of outbound (from an inmate to a friend/family member) VideoGrams will be reduced by 50%, from four JPay Stamps per VideoGram to two JPay Stamps per VideoGram.

Dear JPay Customer,

We know it's important to stay connected to those who mean the most, especially with uneasiness surrounding new cases of the Coronavirus in the United States. We were informed that the Florida Department of Corrections has restricted facility access to all non-essential personnel to reduce the chance of staff or inmates contracting the virus which unfortunately includes in-person visits from family and friends. However, to help ensure you can still connect during this time of care and concern, JPay and the Florida Department of Corrections have worked together to provide one free video communication.

Beginning today, Friday, March 13, 2020 through April 5, 2020, one free video session credit will be provided into your JPay account. This update will display when you schedule on JPay.com or the mobile app.

Warm regards,
Your JPay Team